Support

Wherever you are, we are here for you.

Our team is always ready to provide service and support when you need it. Our Technical Support staff has the knowledge and expertise to assist you right over the phone. If you need to have an item repaired, our factory team is ready to service your device. Have a general question, want to register a new device, or get the latest cleaning and disinfection information?

See links below for more information.

NEW! Reichert® European Service Center at AMETEK GmbH

Reopening Our Doors. Renewing Our Commitment

With the reopening of the Reichert® EU Service Center at AMETEK GmbH in Weiterstadt, Germany, we’re bringing dedicated service and support closer to our customers across Europe. By providing regional access to expert service, we aim to help reduce downtime, support reliable product performance, and make the service experience more efficient and convenient. Our team remains committed to providing dependable, trusted service throughout the lifecycle of your products, so you can continue serving your customers and patients with confidence. Reichert® Tono-Pen® servicing will be the first device available for repair.

The EU Service Center is expected to open by December 2026, so check back for the most up to date information regarding reopening.

Location: 
AMETEK GmbH • Rudolf Dieselstr. 16 D-64331 • Weiterstadt, Germany